Privacy Policy

1. Introduction

aethosna ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-assisted financial organization services.

This policy applies to all services provided by aethosna, including our Subscription Management Tracker, Construction Project Finance Tracking, and Estate Organization Service. By using our services, you consent to the data practices described in this policy.

For questions regarding this Privacy Policy, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when registering for our services or communicating with us:

• Name and contact information (email address, phone number)
• Business information (company name, role, address)
• Payment information (processed through secure third-party payment processors)
• Service preferences and account settings

2.2 Financial Data

With your explicit consent, we collect financial information necessary to provide our services:

• Account connection credentials (using secure, read-only access where possible)
• Transaction data from connected financial accounts
• Subscription and recurring payment information
• Project financial data for construction finance tracking
• Asset and holding information for estate organization
• Beneficiary designation information

2.3 Automatically Collected Information

We automatically collect certain information when you access our services:

• Device information (type, operating system, browser)
• IP address and general location information
• Service usage data and interaction patterns
• Log files and error reports

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

• Providing and maintaining our financial organization services
• Processing transactions and monitoring recurring payments
• Generating reports and insights based on your financial data
• Sending service notifications and alerts

3.2 Service Improvement

• Analyzing usage patterns to enhance service functionality
• Developing and testing new features
• Improving AI algorithms and pattern recognition
• Troubleshooting technical issues

3.3 Communication

• Responding to your inquiries and providing customer support
• Sending service-related announcements and updates
• Providing information about relevant services (with your consent)

3.4 Legal Compliance

• Complying with applicable laws and regulations
• Responding to legal requests and preventing fraud
• Protecting rights, property, and safety

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage third-party service providers to assist in delivering our services, including cloud hosting, payment processing, and data security services. These providers have access only to information necessary to perform their functions and are contractually obligated to maintain confidentiality.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect rights, property, safety, or to prevent fraud.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for all data transmission
• Bank-level encryption for data storage
• Multi-factor authentication for account access
• Regular security audits by independent third parties
• Strict internal access controls and monitoring
• Secure data centers with physical and technical safeguards
• Regular security training for all personnel

While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active account information: Duration of service relationship plus 90 days
• Transaction and financial data: 7 years (Singapore regulatory requirement)
• Communication records: 3 years
• Automatically collected data: 2 years

After retention periods expire, we securely delete or anonymize your information.

7. Your Rights and Choices

Under Singapore's Personal Data Protection Act (PDPA) and applicable international laws, you have the following rights:

7.1 Access and Correction

You may request access to your personal information and request corrections to inaccurate data.

7.2 Data Portability

You may request a copy of your data in a commonly used, machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

7.4 Withdraw Consent

You may withdraw consent for data processing at any time, which may affect service availability.

7.5 Object to Processing

You may object to certain types of data processing, such as marketing communications.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please review our Cookie Policy.

9. International Data Transfers

Your information is processed and stored in Singapore. If data transfers outside Singapore occur, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect information from individuals under 18. If we become aware of such collection, we will promptly delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or service notification. Continued use of our services after notification constitutes acceptance of the updated policy.

The effective date at the top of this policy indicates the most recent revision.

12. Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with Singapore's Personal Data Protection Commission (PDPC):

Personal Data Protection Commission
10 Pasir Panjang Road, #03-01 Mapletree Business City
Singapore 117438
Website: www.pdpc.gov.sg

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

aethosna Data Protection Officer

Email: [email protected]

Phone: +65 6728 3491

Address: 9 Raffles Place, #51-03, Republic Plaza, Singapore 048619